Privacy Policy – Ride in Tours
1. Preamble
The purpose of this privacy policy is to inform users of the website www.rideintours.com
about how Ride in Tours collects, uses, protects, and processes their personal data, in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679) and applicable French legislation.
Ride in Tours places particular importance on protecting the privacy of its clients, prospects, and partners.
2. Data Controller
The data controller is:
Ride in Tours
10 route de Conneuil
37270 Montlouis-sur-Loire – France
Company registered with the Tours Trade and Companies Register
Atout France license No. IM037150002
📧 Contact: contact form
3. Personal Data Collected
Ride in Tours may collect the following data:
3.1 Data provided voluntarily by the user
- First and last name
- Email address
- Phone number
- Country of residence
- Free-text message (contact form, quotation request, travel registration)
- Information necessary for the organization of a trip (type of vehicle, desired dates, number of participants, etc.)
3.2 Data collected automatically
When browsing the website:
- IP address
- Browser type and device
- Pages visited
- Connection and browsing data (cookies)
4. Purposes of Data Collection
The personal data collected are used for the following purposes:
- Responding to contact and quotation requests
- Managing registrations for trips and services offered
- Ensuring customer follow-up before, during, and after the trip
- Sending practical information related to booked trips
- Sending commercial communications (newsletter, news, offers), subject to the user’s consent
- Improving the user experience and website content
- Complying with legal and regulatory obligations related to the activity of a tour operator
5. Legal Basis for Processing
Data processing is based on:
- The user’s explicit consent (forms, newsletter)
- The performance of a contract or pre-contractual measures (trip organization)
- Compliance with legal obligations
The legitimate interest of Ride in Tours (service improvement, website security)
6. Data Recipients
Personal data are intended exclusively for Ride in Tours.
They may, however, be transmitted, only when necessary, to:
- Local partners (accommodation providers, guides, logistics providers) strictly for the purpose of organizing a trip
- Technical service providers (web hosting, mailing tools, analytics tools)
Ride in Tours undertakes never to sell or rent personal data to third parties.
7. Data Retention Period
Personal data are retained:
- For the duration necessary to manage the commercial relationship
- Then archived in accordance with legal obligations (accounting, contractual, insurance)
By way of indication:
- Prospect data: 3 years after the last contact
- Customer data: statutory period related to contractual and tax obligations
8. Data Security
Ride in Tours implements all appropriate technical and organizational measures to ensure the security and confidentiality of personal data, including:
- Secure access to systems
- Secure hosting
- Restricted access limited to authorized persons only
9. User Rights
In accordance with the GDPR, each user has the following rights:
- Right of access to their data
- Right to rectification
- Right to erasure (“right to be forgotten”)
- Right to restriction of processing
- Right to object
- Right to data portability
These rights may be exercised at any time by submitting a written request via the website’s contact form.
A response will be provided within a maximum period of one month.
10. Cookies
The Ride in Tours website uses cookies in order to:
- Ensure proper functioning of the website
- Measure audience and improve performance
- Enhance the user experience
Users may configure or refuse cookies at any time via the dedicated banner or through their browser settings.
11. Transfer of Data Outside the European Union
As part of the use of certain tools (emailing, hosting, analytics), data may be transferred outside the European Union.
In such cases, Ride in Tours ensures that these transfers are governed by appropriate safeguards in compliance with the GDPR.
12. Changes to the Privacy Policy
Ride in Tours reserves the right to modify this privacy policy at any time in order to comply with legal or technical developments.
The version in force is the one published on the website at the time of consultation.
13. Contact and Complaints
For any questions relating to this privacy policy or the use of your personal data, you may contact Ride in Tours via the website’s contact form.
In the event of a dispute, you also have the right to lodge a complaint with the CNIL (https://www.cnil.fr/en).